Bytepulse Innovations Private Limited (“we,” “our,” “us”) manages Momentsstore as a space for fashion connoisseurs who cherish effortless style. If users (“you,” “your”) decide to cancel an order, we suggest doing so as soon as possible to avoid any hassle. We know that shopping choices can evolve, and we want to make cancellations as easy as possible. If you wish to cancel an order, you may do so before it advances to the final processing stage. Once an order is confirmed for dispatch, cancellation requests may not be accepted. Our system is designed to provide timely updates on your order status. For assistance with cancellations, our support team is always available to guide you.  

Conditions for Canceling an Order  

• Cancellation is possible only if the order has not reached the final processing phase.  
• Once an order is confirmed for preparation, cancellations may not be available.  
• Ineligible cancellation requests may be redirected to alternative solutions where applicable.  
• If an order is successfully canceled, any eligible refund will follow the designated process.  
• In rare cases, we may cancel an order due to unforeseen circumstances and notify you accordingly.  

Steps to Cancel Your Purchase  

To request a cancellation, log into your account and navigate to your order history. If cancellation is permitted for your order, follow the instructions to submit a request. For orders that cannot be canceled online, our support team can provide further guidance. If cancellation is successful, you will receive confirmation via your registered contact details. For urgent concerns, please reach out using the support options available on our website.  

Orders That Cannot Be Canceled  

While we aim to offer flexibility, certain scenarios prevent cancellation. Orders that have entered final processing or have been dispatched cannot be withdrawn. Personalized or custom-made apparels are non-cancelable due to their exclusive nature. Items purchased as part of special offers or limited-time promotions may also be exempt from cancellation. We encourage reviewing your order carefully before completing your purchase.  

Processing Refunds for Canceled Orders  

• Refunds for approved cancellations will be processed through the original payment method.  
• The timeline for refunds may vary based on the payment provider’s policies.  
• If a cancellation request is declined, our team will offer guidance on available alternatives.  
• Promotional purchases may have unique refund terms that differ from standard orders.  
• More details regarding refunds can be found in our dedicated refund policy section.  

Policy Revisions and Customer Support  

Our cancellation policy is periodically reviewed to enhance clarity and fairness. Any modifications will be reflected on this page, ensuring you always have the latest information. If you have any questions about canceling an order, our customer support team is happy to assist. We are committed to making your  shopping experience is smooth and transparent. Your satisfaction is our priority, and we are here to help at every step.